Customer Service & Information Clerk

The Customer Service & Information Clerk Program develops skills related to the call centre industry.  The program gives students the foundation to work in a call centre customer representative position by developing competencies and skills in telephone communications, team dynamics, personal development, call centre functions, benefits, technologies and computer software programs.   

Career Opportunities
The objective of this program is to provide the student with opportunities to acquire and apply the knowledge of customer service and information skills to meet the demands of today’s business.  Career opportunities include:

  • Customer Service & Information Clerk
  • Call Centre Agent
  • Client Service Clerk
  • Customer Service Representative


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